Comments on: Should I switch to Maxis Broadband? http://zeo.unic.net.my/should-i-switch-to-maxis-broadband/ Safirul Alredha on web, WordPress, K2, Apple, ... Fri, 10 Feb 2012 15:05:19 +0000 hourly 1 http://wordpress.org/?v=3.3 By: FkMaxis http://zeo.unic.net.my/should-i-switch-to-maxis-broadband/#comment-60000 FkMaxis Sat, 23 Jul 2011 01:17:35 +0000 http://zeo.unic.net.my/notes/should-i-switch-to-maxis-broadband/#comment-60000 MAXIS really SUCKS! They are the BIG SHARKS! I subscribed the Maxis 1GB iPhone plan (RM100/month). Within 15 days, my phone bill charge is RM800+. I was shocked and went to check with Maxis center. First, they charged me for another RM5 again to print out my itemised bandwidth usage. Then, they showed me the terms in which they shall charge any additional bandwidth usage beyound my subscribed plan. You know what, that term is so small and I'm sure a lot of people are not aware about this. When I talked to my friends, apparently many of them are also kena cons and trapped into this. The problem is that we cannot terminate the contract and move to other ISP due to the plan. Just recently, my iPhone has some problem. And I went to Maxis service center at KLCC to claim for the maintenance. I have been waiting for 1.5 hour to be able to talk to their customer service officer. Then, the officer said my iPhone cannot be warranty due to some reasons (he told me my phone kena air, but I'm so sure my iPhone was not). He referred my case to his supervisor. You know, I got wait for another 1.5 hour for his supervisor. I bang into his supervisor's room and apparantely found out that he was talking with some so called "VIP" customer. Whay made me so frustrated was that, he didn't even apologized to me and told me that Apple will never want to repair my phone. I said to him you may try to talk to Apple. After a big quarelling in front of so many customers (in fact many of the customers side on me as the reason given was so unreasonable). They then just accept my complain. But they said one thing: Maxis is just a reseller for Apple and they are not in the position to provide any value-add services for Apple. After 3 weeks waiting, they finally replaced me with a new iPhone from Apple. Can you what happenned here. My husband has shifted from Maxis to Celcom. According to him, the bandwidth speed are quite similar. But the coverage is wider. Most importantly, when his internet bandwidth used up more than the monthly allocated bandwidth, Celcom will not charge additional fee. It will only turn the 3G becomes Edged coverage, and speed becomes slower. The usage has the option to top up if you need to. Furthermore, the Celcom's customer service is so humble and nice. They are trying to help though in certain cases, they cannot be sure if they can help. This is the differnt. I'm totally dissapointed with Maxis which I have been using for the past 15 years. For those who is considering iPhone and broadband, pls reconsider this important point. I cannot do anything else but have to be very careful in using my bandwidth. That really sucks! MAXIS really SUCKS! They are the BIG SHARKS!

I subscribed the Maxis 1GB iPhone plan (RM100/month). Within 15 days, my phone bill charge is RM800+. I was shocked and went to check with Maxis center. First, they charged me for another RM5 again to print out my itemised bandwidth usage. Then, they showed me the terms in which they shall charge any additional bandwidth usage beyound my subscribed plan. You know what, that term is so small and I’m sure a lot of people are not aware about this. When I talked to my friends, apparently many of them are also kena cons and trapped into this. The problem is that we cannot terminate the contract and move to other ISP due to the plan.

Just recently, my iPhone has some problem. And I went to Maxis service center at KLCC to claim for the maintenance. I have been waiting for 1.5 hour to be able to talk to their customer service officer. Then, the officer said my iPhone cannot be warranty due to some reasons (he told me my phone kena air, but I’m so sure my iPhone was not). He referred my case to his supervisor. You know, I got wait for another 1.5 hour for his supervisor. I bang into his supervisor’s room and apparantely found out that he was talking with some so called “VIP” customer. Whay made me so frustrated was that, he didn’t even apologized to me and told me that Apple will never want to repair my phone. I said to him you may try to talk to Apple. After a big quarelling in front of so many customers (in fact many of the customers side on me as the reason given was so unreasonable). They then just accept my complain. But they said one thing: Maxis is just a reseller for Apple and they are not in the position to provide any value-add services for Apple. After 3 weeks waiting, they finally replaced me with a new iPhone from Apple. Can you what happenned here.

My husband has shifted from Maxis to Celcom. According to him, the bandwidth speed are quite similar. But the coverage is wider. Most importantly, when his internet bandwidth used up more than the monthly allocated bandwidth, Celcom will not charge additional fee. It will only turn the 3G becomes Edged coverage, and speed becomes slower. The usage has the option to top up if you need to. Furthermore, the Celcom’s customer service is so humble and nice. They are trying to help though in certain cases, they cannot be sure if they can help. This is the differnt.

I’m totally dissapointed with Maxis which I have been using for the past 15 years. For those who is considering iPhone and broadband, pls reconsider this important point. I cannot do anything else but have to be very careful in using my bandwidth. That really sucks!

]]> By: Jason http://zeo.unic.net.my/should-i-switch-to-maxis-broadband/#comment-59534 Jason Wed, 02 Mar 2011 10:59:50 +0000 http://zeo.unic.net.my/notes/should-i-switch-to-maxis-broadband/#comment-59534 I am using maxis wireless broadband but I can;t seem to connect to the trackers when using any bittorent client. Not sure what's wrong with the settings. The torrent is a good torrent. But I can't connect to the trackers on the wireless broadband while I have no problem when using cable.. Any ideas how to change the setting? I am using maxis wireless broadband but I can;t seem to connect to the trackers when using any bittorent client. Not sure what’s wrong with the settings. The torrent is a good torrent. But I can’t connect to the trackers on the wireless broadband while I have no problem when using cable..

Any ideas how to change the setting?

]]> By: haron http://zeo.unic.net.my/should-i-switch-to-maxis-broadband/#comment-59064 haron Tue, 21 Dec 2010 08:59:10 +0000 http://zeo.unic.net.my/notes/should-i-switch-to-maxis-broadband/#comment-59064 i have using mxs bb for almost 8 months..i want to terminate coz tmpt blaja ak lgsg x de ine..nk connect lgsg x bley..so i decide x nk byr n juz kol mxs last 2 days for termination..but dorg ckp i hve to pay penalty rm200..wt rugi je byr smpai rm108 a month tp ape pn xde..buduh!! but i want to know, if terminate the outstanding bill kne byr lump sum tme 2 jgk ke ape..mysal aku!! f**k i have using mxs bb for almost 8 months..i want to terminate coz tmpt blaja ak lgsg x de ine..nk connect lgsg x bley..so i decide x nk byr n juz kol mxs last 2 days for termination..but dorg ckp i hve to pay penalty rm200..wt rugi je byr smpai rm108 a month tp ape pn xde..buduh!!

but i want to know, if terminate the outstanding bill kne byr lump sum tme 2 jgk ke ape..mysal aku!! f**k

]]> By: Huzaifah http://zeo.unic.net.my/should-i-switch-to-maxis-broadband/#comment-59045 Huzaifah Wed, 01 Dec 2010 12:28:16 +0000 http://zeo.unic.net.my/notes/should-i-switch-to-maxis-broadband/#comment-59045 I'm using Maxis broadband and it has usage limit and after the limit iso ver the speed is like 1-4 KB/s download but before the limit is over it's like 170 kb/s download and upload is fast. Don't buy Maxis, it's very slow!! I'm going to change to Streamyx broadband, I hope it is fast enough for me because I watch videos on Youtube and download files (not very big). I think Streamyx can go up to 100 KB/s download and it can buffer videos fast enough to watch without stopping, I watch videos that are around 14 minutes, can Streamyx be good for me??? Huzaifah I’m using Maxis broadband and it has usage limit and after the limit iso ver the speed is like 1-4 KB/s download but before the limit is over it’s like 170 kb/s download and upload is fast. Don’t buy Maxis, it’s very slow!! I’m going to change to Streamyx broadband, I hope it is fast enough for me because I watch videos on Youtube and download files (not very big). I think Streamyx can go up to 100 KB/s download and it can buffer videos fast enough to watch without stopping, I watch videos that are around 14 minutes, can Streamyx be good for me???

Huzaifah

]]> By: Lachel http://zeo.unic.net.my/should-i-switch-to-maxis-broadband/#comment-58965 Lachel Tue, 28 Sep 2010 12:21:01 +0000 http://zeo.unic.net.my/notes/should-i-switch-to-maxis-broadband/#comment-58965 Feel sorry for you guys who have experienced inconvenience in Maxis BB service..I'm using it too..The connection will only become slow when we have reached the quota and it will only be recovered after the next bill payment..I mean, when you have finished using the total amount specified for certain package, the connection will automatically become slow..I mean very slow, which is annoying sometime..But, when it has been recovered again it will return to normal, it totally depends on the package's quota.. Feel sorry for you guys who have experienced inconvenience in Maxis BB service..I’m using it too..The connection will only become slow when we have reached the quota and it will only be recovered after the next bill payment..I mean, when you have finished using the total amount specified for certain package, the connection will automatically become slow..I mean very slow, which is annoying sometime..But, when it has been recovered again it will return to normal, it totally depends on the package’s quota..

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