Should I switch to Maxis Broadband?

Maxis Broadband especially its Wireless Broadband really caught my attention. The best thing is that it doesn’t need a fixed phone line which I rarely use. Should I try it out for 30 days?

237 Comments

nawooz

i tried it in my home at Rawang…only supports 3G on not Hi-Speed 3G…was super slow and constantly disconnects.

i took them thing down to Port Dickson and it was fast…so i guess it depends on your location. do take note that if u exceed the 30 day trial…your bill would be around RM290. luckily mine got waived.

maxis

dude, these terms are not enforced.

Wei Quan

I am using Maxis Broadband…Maxis Broadband is no very fast also…when connect to outside website ,et : china website,it will become very slow..only connect to Malaysia Website or Singapura Website and Asia Website will be fast…and the speed will awalys change …sometimes is HSDPA (3G +)..but sometimes change to UTMS (3G) speed only…i don’t know why this happen…and quiet hard to connect to MSN Message..only just good thing is…downloading in Asia Server is fast ..
Thanks very much..

maxisux

definitely stay far2 away,dont even think about maxis
supa f’king slow, n now i’ve to wait for 18 months give the fking modem back,
if not there will be a penalty charge rm800, damn like ah long la maxis

dan

hey…thanks for the warning, i tot of switching streamyx to maxis broadband (try to support wireless industry)…after hearing all these comments, i’d be better off using fixed line streamyx afterall. One sad note…we malaysians don’t have much choice like more advance countries, one day when our wireless is as good as the US, maybe telekom will consider to lower their chrages…for now either take it or leave it!! We need people like tony fernandes to shake the industry (like what they did to MAS)…now even MAS has budget flights!!!

Zeli

What about Celcom wireless broadband? RM99 unlimited well… minus the HSDPA. Any comments on that?

van

i’d advise you not to change.
i am currently using maxis wireless broadband. have been tried using it in Subang and also in Penang. da connection at both areas suck a lot.

1st thing - very extremely slow. sometimes its better to use dial up.
2nd thing - i hav no idea why does my modem often “hang”….or maybe da connection itself hangs. it happens like few times a day and i’ll hafta power cycle the adapter and da modem.
3rd - juz like what the others said, it always dc.
4th - i cant even log in to my own msn acc when using maxis broadband and was forced to switch new acc.

complain about streamyx? what about maxis?
trust me, u wil love streamyx if you were to experience this.

user

actually maxis broadband speed and connectivity really depends on where u use it. refer to their website. im in ttdi excellent connection. no complains. took it to putrajaya can connect but at 3G speed, slower. check their map. if u using it in like kampung sungai attap, sure slow la.

Dave

Anyones know how to complain to maxis broadband?i was 4 days cant online already…
i find the whole maxis website to also cant find the phone numbers.i dun know why i cant to online, really burn!!!the problems was keep on appears, say the DNS cant to run.I was try to restart my laptop n the suck moderm many times already. but still cant to online.
so i hope can get a help from here. thx.

Zeo

Dave, 1800 82 2000.

edi

yup.. f**king maxis blotbend.
i’m using its in a klcc park, i’m getting only 3g speed. try to download nirvana song, its take 1/2 hour to complete. when u col their hotline 1800822000 they tell aaa to donlod lagu u need to wait at 1am till 6 am. what the f**k
stupid maxis, lantoi sama dia, burning our money.

Elaine

I am using Jaring wireless. It’s quite good despite the fact that we are living outside the coverage area. I live in a condo, 10th floor. Maybe that is why the connection is better.

Maybe you guys can try out. No down time even when there was a storm!

???

Then how? Everyone said streamyx was bad , Maxis suck then what ISP should we use ? We can live without Internet connection right?

what?

plz!!! dun compare wireless with wire!!! just compare maxis 3G with celcom 3G wireless can’t fight with wire alway!!!! even now we still using cable to connect to US but not satalie…!!! wave farm transfer is sux!!! im also maxis broadband user… if u are a online gamer or dler pls used back streamyx as well…. maxis peer to peer just open at night!!! and dc very constantly!! but if u are just online for check mail and hope to get cheat and wireless that online u take this sux broadband for on9

zuha

maxis penipuuuuuu… aku buat dua test (satu test dlm satu mase)
aku test bandwidth kat http://bandwidthmeter.maxis.com.my/checkspeed.asp
resultnye dl 227kbps, ul 54.5 kbps
test kat tempat lain
http://www.speedtest.net/
result ul shameful 37 kbps, ul 25 kbps…
WTF…. wei nak tipu pon agak agak la wei
WIMAX kuar nanti aku potong service hampeh ko….

max

dear zuha…. bandwitdthmeter maxis to untuk testing modem speed kau dengan maxis center host.
dan kau testing speedtest.net tu untuk ke usa host…memang lar beza.
i wont define that maxis is blardy stingy to open their ports especially to msn ports. you can try and try until it gets to connect to msn and dc for you suddenly…..

sam

i’m staying at bandar baru bangi. Can anybody comment about my intention to use maxis bb. how to check..

sami

i dunno why malaysian never learnt one. Maxis is robbing you in broad living day light and yet you still want to consider using its premature bloatbend.
Stay far away from maxis ler

Teh_O

I use Celcom 3g unlimitted. 384kb/s. Ok for browsing but not for dl… only RM68/month…. better use streamyx lol…

Reav

Guys, no too sure whats all the issue about, I just got a little cute modem for RM138 a month - truly mobile, contract for 18-months (similar to all the operators in my studying days in US) IF NOT we need to BUY the modem upfront for around RM1000 (like Celcom’s offer).

I find the service good and get around 300-500kbps, watching You Tube and video streaming no problem…. Suits my lifestyle, as I need connection whereever I am. the modem works on GPRS -> EDGE -> 3G -> HSDPA or 3.5G, its great!

Reav

By the way, sending you this comment from the Taman Bahagia LRT station. The connection is stable I boarded in Kelana Jaya Station.

Me

reav…
u r using the maxis usb modem rite?
is it ok? worth it to try?

Ho

When I first register for the RM68 (384KB) package when it first launched, Maxis actually gives us the 768KB (RM99) package instead RM68 price. I did not realise so I thought the performance is really faster than my current Streamyx hence I just ship and register for it.

After some month has passed by, I felt the performance is slower only than I noticed now they are giving me the 384KB package when my registration is entittled to.

I do felt cheated by this!

Azuan (mutiara damansara)

I just don’t know. is maxis broadband suck or what. I lived near curve but still experiencing difficulties in connection. DC a lot, as a stater, i took the cheaper plan , lowest bandwidth and its really disappointed, try callin their cust serv but hardly to talk as the phone line seem to have a “construction background sound”. try to use diff phone but still they make it availabe.What a crap. but lately they introduce new way to get online. lke to try, but if it still like before better use yur office internet line laa.. and take along ur bantal buuk.. hehehhee. hope to get better sevice and worth for every penny wireless bradband…

Seng

To TELECOMMUNICATION MINISTER
Feedback on Malaysia broadband standard sent in October 2007.
BROABDAND UNDERINVESTED & UNCOMPETITIVE

Internet services provided by Telekom Malaysia has been down for the past week or so, different time in different area.

There are few problems I could see Malaysians are facing in relation to internet access. It is my honour if I could get your attention sharing the plights we are facing.

When expectations failed, customers should be given choices to uptake other services felt suitable, unfortunately we are to do so in current Malaysia situation.

Many customers signed up for attractive Streamyx plans offered by Telekom Malaysia which tied them up for the next 12 months, 24 months or so. While both sides have their commitment to honour the contract until its expiry, the plans were taken up in view of excellent services assured.
Multiple downtimes every year is not an expectation we can be contented with.

This is as if one purchases a two-year voucher for a restaurant food. But if they start serving rot food, do we have to consume it for the rest of the year?

With Malaysia’s aim to be an IT hub, it is wise to compare us with international
standard of countries, where the Information Services are well ahead of others. Take OECD countries for example:

1) Their termination rates are low and even able to terminate current contracts with low penalty.
Malaysia: We are fully tied to the long-term contracts with no option to terminate even with reasonable penalty.

2) It encourages competition by forcing Local Loop Unbundling (LLU) to lower prices and improve services.
(LLU :- will we split Telekom into three separate operating companies, including wholesaling the internet infrastructure to its competitors?)
Malaysia: It is obvious Telekom’s been given the advantage ahead of others, has in a monopolistic position and its arm’s owned the back bone of Malaysia’s broadband access infrastructure. Oher providers can only operate in certain area and region.

3) Most OECD have continuous improvement of services throughout year on year basis. Many OECD countries are offering broadband bandwidth of over 30 Mbps.
Malaysia: The top two most popular broadband plans - 0.5Mbps and 1Mbps bandwidth have been in operation for more than more than 7 years?
(Even Thailand and Singapore way surpassed Malaysia at least 10Mbps for years).

Malaysia has only started planning to build infrastructure capable of up to 100Mbps.
With it, why is Malaysia able to commit it will support 10% of its capability?

4) Most OECD countries aiming for above 90% household broadband uptake by lowering prices and building infrastructure for rural areas
Malaysia : In our mission to be an IT hub, why did Telecommunication Minister allow lowering the target from 75% to 50%, just to have a sense of accomplishment? Why Malaysia underinvested?
Are we allowing ourselves to widen the gap with countries that are on IT forefronts? When will we be able to cater high speed internet ALL Malaysians?

GROMIT

i jz subscribe maxis bb rm68(384kbps) for 1 week only…for first 2 days i feeling i change from streamyx to maxis bb is worth…bcoz when i dl p2p even can reach 150kbps fast than streamyx rm77(1mbps) package..after 2days i feel i m regret..bcoz even want sign in msn also cant…n then when i want surf to hotmail.com o msn.com also cant too..what a crap….
so the nxt day i try calling to 1800-82-2000 their customer service but hardly to talk as the phone line seem to have a “construction background sound” and i try to use diff phone to call them but still they make it availabe.WTF…

qoqo

dear users, tipah tertipo wit the mxis bb mf!! why cant we log in to msn o myspace. acah acah kunun best la mxis ni. making peeps go cwaazy n stressed out! im screaming out loud and cursing mxis evrytime the connection been very bad. so so pissed off!!! streamyx betta lah. stick to it peeps, at least we wont get bold n falling hair.. mxis suxx. double suxx! thanks you.

sc

i just call 1800822000 to know about difficult to sign in msn and hotmail. The operator just informed me their server is faced problem with msn and hotmail but still dun know when can solve it . very stupid the maxis service

stone

maxis 3g atau celcom 3g mana bagus

loong87

i m plamning to subscribe the maxis broadband n i stay at taman paramount there,duno the line is good o not…..

skyland

i using Digi Edge now.. so far okay …log in MSN is not slowly even the signal is not strong. maybe next time try out maxis HSDPA.. ha…

Fern

Have been using Maxis Broadband Ultimate (768kbps) which they upgrade to Power plan (Up to 3,6mbps). The connection in the PJS 8/9 Mentari Business area, is REALLY-2 BAD. At first, they said that they will upgrade in SEPT (well, it’s a bluff), and the connection is ACTUALLY FAST only during OCTOBER, near and during Idul Fitri ONLY. The connection is only quite fast for the day time, but starting from 9 to midnight, the download speed can be 3kbps using Mozilla Firefox, in most US website, and 6kbps for singapore, and malaysian website. The connection is down almost all the time, about 15 days is useable, but very slow, and 3-4 days is quite fast, and down for 11-12 days disconnected all the time.

The Provider provide more bluffs than it’s performance, customer service is so bad that they don’t even know their own product knowledge, and the hold time, including background sound is really annoying which make it seems that they are trying to prevent us from calling them. There are nothing such as a customer service in their centre, and the only things that they have is a lot of promoter in a lot of areas. This is a real Bluff Broadband provider which is far worst than TMnet itself.

(The speed can reach to 100++, but only for less than 10 hours a month in average)

Edwin

Been using maxis wireless for about 5 month now, play voyage century online game. Connection is very good. HSDPA connection gives about 380kb/s (i signed for 384kb/s ) speed. Everything wireless suck when it rain.

Does not support p2p program like torrent and limewire.

I always had problem paying the bil since i am working. I don’t have the free time to go to the post office. I don’t have a maybank2u account. only CIMB click bank. Anyone know if i can pay this maxisbb online with CIMB? could you please give me some guide how to?

email me admin@zigamers.com or duinz@yahoo.com

sharonpw

i’m using maxis bb for 2mths already. what i dont understand is: i’ve subscribed to 384kpbs package, how come my speed always show 100.0 mbps? i do receive some e-mails complaining maxis bb cheating our folks, is that true????

graychia

It’s actually kinda surprising how the definition of high speed internet access has changed drastically over the years. Because 5 years ago, when I was at my brother’s place in Singapore,a 512kbps broadband line loads a flash website in only a matter of seconds. 5 years later, Maxis’s 3.2 Mbps High Speed Internet Access takes 10 secs to load Google. I must have missed out on the referendum to change the definition of high speed from actual broadband to slightly better than dial-up.

It’s disheartening, really, when people boast that their product can reach UP TO 3.6 Mbps for RM98 and 512kbps for RM78 and the reality really leaves much to be desired. For 98 bucks, I really have a peak speed of around 500kbps or less. When asked, the sale people expressed surprise because “people usually get around 300 kbps in this area”. I don’t remember hearing that when they promote their product. (I wonder how much speed can the RM78 package go. Perhaps as fast as dial-up, hopefully). The speed they say is fastest in the lower floors of my condo (I stay in the 1st floor) and generally everyone is VERY satisfied with their service (No complains so far, the lady chants). The highest speed their customer ever got in Klang Valley, according to them, is 2.6Mbps. Which brings me back to the question - why did they promote and claimed that the line can reach 3.6 Mbps when no one gets that?

But then again,300 kbps is really within “up to 3.6 Mbps”, the sales person says. And so is zero. So I think I should just live with getting 0 kbps because it’s still “up to 3.6 Mbps”. Having said that, I would also hope that all Maxis staff and executives enjoy equal consumer privileges as those they’ve dished out at us. Living up to their own standards is the word I’m looking for. I can really imagine them being fully satisfied when any of the below incidences occur to them:

On a slimming product,
Maxis: Hey, your Auta-Liar Slimming Cream promised to help me lose UP TO 10kgs, I’ve lost 10 grammes. Wow! your product works! Thanks so much!

On a Car,
Maxis: Wow Protodua Penipu claims to reach UP TO 300kmh and I could reach 60 kmh. That’s great!

On a health insurance policy,
Maxis: This Max Is Cacat Plan is really great. They promised to compensate UP TO RM100,000 for a disability. I’ve lost a hand and a leg and they gave me RM100. Perfect!

If I’m not mistaken, Maxis is a multinational company that is the forerunner of the Malaysian economy. What a great way to represent the transparency and honesty of Malaysian commerce. I’m sure Ananda Krishnan will be more than happy to earn his money the right way rather than cheating his fellow countrymen. Maybe he can start by actually reforming the whole Maxis Narrowband technical department (e.g sacking people) and also dissolving the B.E.E.B.U (Bluff Everyone Else But Us) division.

P/s: I’ve tried applying for Maxis in March this year and they lost my form. TWICE. And they promised to call back and never did. TWENTY TIMES. But after I heard that they’ve relaunched their service I thought I’d give them a try. Big mistake.

DR Telecommunication

REPLY graychia

Stop talking non-sense !

think in your mind before wrote these thing out. They will be charge you for court because of so many un-true inside your opinion!

No connection in these world is perfect, you get 70% above consider good!
I’m using Maxis broadband now. I’m satisfied with the result. SO… My place is Selayang Baru, I also tried other place. Such as Kepong Prima ( weak signal), Sri Petaling Hotel (HSPDA), AND Warisan Building( Near Traffic Police, KL)—(UTMS)!

Do you learn English, graychia? What is the meaning “up to”????

Is the limit, not the promise !

You think these type of complain(comments) can make people to believe you?

=On a health insurance policy,
Maxis: This Max Is Cacat Plan is really great. They promised to compensate UP TO RM100,000 for a disability. I’ve lost a hand and a leg and they gave me RM100. Perfect!=

This is not true!

All the insurance policy is an agreement.
this way of speaking only at advertisement! again. insurance mean pay you full in term of cash or cheque.

IF YOU REALLY FIND OUT THE INSURANCE POLICY WROTE LIKE THIS, I WILL PAY YOU RM 500 INSTANTLY! “compensate UP TO RM100,000 for a disability. I’ve lost a hand and a leg and they gave me RM100.” WHICH IS IN VALID DOCUMENTATION!

If you STILL not statisfied, just complain to the related parties.

REPLY sharonpw:

the speed show 100mbps (mega-bit-per second) is equal 12.5MB/s(12.5 Mega Bytes) speed between your maxis broadband modem to your pc network adapter! and the speed you can test the on line speed live by using bandwidthmonitor pro. Search it in google!

It is good to ask some people who really understand IT-field before posting your comments. Besure you know the unit before making complain. Thanks.

REPLY Edwin:

NO! It is not true. Not every communication system in wireless mode faces service disturb EVERY TIME while raining! I try before, the speed maintain constant and stable during raining day. But only some risk, thunder strike and electric supply lost during transmission. P2P software are partially block only! Try not to use the software u mention… Swith to Xun Lei if you know chinese, Every night (11pm-8am) I successfully download average 1.8 GigaByte and above from XL and BitComet ! I using 384 kbps(max speed=48 KB/s but it can run till 150KB/s according to BWMP!)

try to create one Maybank, you will enjoy a lot of benefits! REALLY. “Paybills” mean every bills! Including saman from MPS…DBKL… CIMB paybill may give you charging and sometime no work! Try maybank2u.com.my , is the best after i owed the 5th account–public (security good), cimb (some time not even running the script while online, worry transaction), hlb (this is the worse nightmare), maybank (nice and good! working perfect with IE 7 NOT firefox)

REPLY Fern:
try to switch on and off for your modem. You cannot hook the connection more then 12 hours continuously! Must give other people change to enjoy the service.

REPLY skyland:
Positive attitude! See your location, coverage and the place you stay (for some high building, connection maybe blocked!) You can also request your friend bring de modem to your palce and test it. See the SIGNAL connection whether is HSPDA(3.5G), UTMS(3G), EDGE(2.75G), GPRS(2.5G) by pressing 192.168.0.1 after connected to your network card.

REPLY loong87
YES, tmn paramount is a new place for maxis broadband, try to do the same thing… test before subscribe.

DR Telecommunication

REPLY GROMIT:
It is real, WIRED broadband is stable than a wireless connection! If you wanna download from p2p network, forgot about wireless, including celcom 3g also will band p2p download to make sure fair-policy usage! Soonly, Streamyx also will disallow user to download from ANY p2p, started already in AMPANG Chinese area!

Question: Can your streamyx follow(portable and freely move to the place that are no fixed telephone line!) to you to anyway? What for you use un-needed things? Choose the type of broadband that suite your living style!

REPLY sc:
PEOPLE TELLING YOU TRUE, YOU FEEL STUPID. Then no need telephone la~!

REPLY qoqo:
Hey! Stop it. I will call the forum maker to disband your comments.
Read the news, information provided by the official web site before typing some silly words at here!

graychia

DR Telecommunication,

“Do you learn English, graychia? ”
It really makes my day to read your comment. Your england is very the powderful.

I don’t think I need to justify myself because everyone else who are complaining don’t pop up for no reason or your so called nonsense.
Court? I don’t see anything wrong with reporting what I experienced. If you can point out any mistakes or anything I’ve made up about my experience with Maxis, then do so.

I didn’t expect a speed of 100%. I wasn’t being idealistic. But if the service the consumer receives is over-reported by 600%, don’t you think there’s something wrong somewhere?

And please don’t go around flaming everyone else, you know.

azman a.r

After reading all the comments, I think i ‘ll go with broadband via satcom.
Just need another 10 neighbours to join me . so it can be economical and cheaper than TM, Maxis, Celcom and Digi. maybe also Izzi

trainfish

i wonder if u use it in kajang do u have same problems???? if it does lemme know?

DR Telecommunication

Oh… I realize something… A just have a test yesterday about the maxis wireless broadband. It is VERY sensitive about the location you at.

Signal will follow your location, even in same office 2nd floor, Kepong Prima.

With windows open: Signal given HSDPA ( 3.5 G)
With windows closed and have about 4m away from windows: (UMTS-3G)
Inside the room with partition as obstacles: EDGE-2.75
The inner room with 2 partitions as obstacles and cement as wall: It drops to 2.5G, which is the worse one….

Umm… See the RSSI=Ratio to Signal Strength Indicator, Which in green stable light=3.5G, which blinking=UMTS, Which off=EDGE or GPRS…

DEPENDING…the location…. So next time I will try DIGI EDGE and CELCOM 3G if my friends owed it..

sorry about the previous comments, graychia…and other peoples….

Pk

Maxis! maxis! maxis!
Angry! angry! angry!
speed slow - nevermind.
sometimes can’t connect - nevermind
services - very very very very BAD that i have never meet.

Give a different account - i’m using other person account
Wrong activation - They forgot to activate the account
Communicaton problem - Ask to waive the home voice, but they terminated the account
Double charges of activation fee - because the account was terminated,solve
Billing problem - havent settle the case and like to cut my line, make me busy to visit them every months
1800 82 2000 - Do nothing, I ask why cannot connect to the Internet, they said their Network got problem cannot connect for 1 or 2 day, but my friends can connect and use. Why?
Services- Ask for person in charge but can not get everytimes.

All this is just half of the problems i met. Others u gess…
When I apply the bb - they smile
When I go settle the case - they …
Now I still face to the problem and also waiting other problem.. sad..
because everytimes different person handle, person in charge always busy in meeting as i know
they also promise will pass the case to person in charge, will call me back in 1 week time, Now, I’m waiting their call……..2 week already.. NOTHING!
What would you do if you were me?????????
lazy to talk liao!!

DR Telecommunication

Oh… poor Pk… you luck so bad.

probably if i were u… i will switch to other wireless instead of using the service anymore…and i also will ban the related product that offer by it. -_-”

the stupid home voice only can cancel after the 6 month of free period… remember to give the company back the phone set with box…and wire inside.

the company was VERY effective on collecting bill… once u forgot to pay… there interrupt your connections, making very weak signal, or even discconect the page while you browsing the web…. so is that any early bird discount if i pay the bill? 5% is nice for all…

crowz

im starting using maxis bb since aug 07, for the 1st month its give me a fair signal and i was so satisfied with the service provided to me which i subscribed to rm68 package and i get 320-430kbps …..after a month im having a very very difficult to connection problems …even its connected the signal give me only around 27.5-90kbps only….when i call d cust service they told me, maxis is upgrading the system….so i wait for another weeks… it still da same….so i call up again and they told me the different story! this time they asked me to switch off the modem…and turn it on another 1/2 an hour, so i did…but the same thing happened(slow slow slow) and then i called again, this time they asked to changed the modem position to another place..so i did, but stil da same….. then i called them again….this time they told me to leaved my phone number and their technician will call me back asap…….after a day they called me, this time they asked me to log-in 192.168.0.1 and asked me to read the rssi code to them as they can helpp me to solve this stupid problems……after a week i really cannot tahan anymore because the signal is stil the same ….. this is the last time i called them, again they make story…. they told me the signal will be strong if i stay lower where i stay at 5th floor….. so i was thinking to drill a hole 100meter to the ground wer maxis bb can give me a good signal……am im rite? ‘the deeper the hole the better signal u get’

Ken

I just subscribed to MaxisBB Power Plan (RM98) for 4 days.
Realize it the speed is not stable.
I used the Speed meter test provided by Maxis, most of the time the meter is telling my speed is only 500kbps or below… where I suppose the speed can go up to 3.6mbps!! Way too far for what they are promoting…

They have a cooling off policy where those just subscribe for 7 days or less, can get the whole return and no single cent charge. Not too sure this is true.

The reason why I switch to Maxis is because Streamyx need me to pay for the phone which I don’t use. RM66 (Streamyx) + RM26 rental of phone, plus some calls it is about the RM98 of MaxisBB…

I give it a few more days before I go for the cancellation.
I some how believe Maxis is going to improve the connection very fast, as they also do not want to lose their customer.

DR Telecommunication

Ken, It is true. Maxis will thread it as a TRIAL period… if you return within 7 days… I just called and ask the customer service… After termination, the bill will still come… but they will waive the charges… so no need pay the bill… My student also having such a problems…

3.6mbps only work at 3 am to 8.30 am daily… my modem is working for me when i sleep… BT not block as well… I managed to use 44.15 GB bandwidth to transmit without problems…at Oct 07.

oh… crowz … that’s too bad for you… try to apply something more convenient… like streamyx.. if nearby got people using them. read my reply above… about the test in same building, difference location… maybe got a lot of people in your place using maxis bb? Not like selayang, no people use… i enjoy the single line without sharing with other…

madboutmax

yeah i truly agree with slow surfing…su?k
guess what ppl,,ppl from china use to be outdated!!!
especially their net speed,but nowadays they laugh at us!!
due to our stupid internet communication system slow.
seems like we are turning back to the oldlies,unlike singapore..
they are more updated and advance aslo currency different from us 1x.
really2 sad………………………..
hope they relize something:
try not to con(48)own ppl
bloodsucking a little is ok but do la something for the sake of malaysian ppl…
anyhow we are still supporting our country(malaysia boleh)
pls dont dissappoint our loyalty to our beloved country…
show some mercy to improved our country.
cos their are overrun broadband companise to choose..
dunno what comes up later???maybe 5G?or another??
fin may god speed the internet……

aHMAD SHAHMI BIN AHMAD NORDIN

maxis broadband!! Dont take it!! I register ith the up to 3.6 mbps but my place can only get 40 - 50 kbps… Now Im stuck with the 18 month contract.. waaaaaa…..!!!

Ahmed

Guys, there is something I would like to ask..Recently I found that my area was covered with Celcom HSDPA, and I was able to download at speeds around 180-210 Kbps..However, for the past week, the maximum I get was around 40 Kbps, and I am using the 384 Kbps package / rm 68..Can they (Celcom) limit our download speeds in HSDPA area if we’re using the 384 Kbps ???

Please help. Thankxxx

kerimbot

halooouuu,
if u just want to browse the internet ,check the email or download small file, i guest its ok for u to have the maxisbb… i telling you my xp,2 hours surfing required me to restart the modem for more than 2 times because every 15 or 30 minutes the connection will dropped from hsdpa to gprs(gprs=no connection).IF u’re lucky enough,the connection will stayed for 3 or 4 hours on hsdpa or umts mode-i always got the edge or super-duper-slow gprs mode *poor me… if u have to do your job based on the VPN connection i suggest u not to subscribe this service, go get the tmnut or jaring for stable conn. . .

the fact is - maxisbb is for kids, so they can see more learn more bla bla bla :~(

http://www.maxis.com.my/maxisbb/

DR Telecommunication

haha… If you think your speed is very low like 384kbps… you can lower down the package to starter plan… today just upgrade power plan… cos my place got the station…

kerimbot…. i dun think vpn can help anything… because due to poor connection, it is not related to server blockage…. try to adjust the place of the modem.

Ahmed: yes… they probably limit your download… must know a… celcom also part of tm… you know streamyx nightmare story? so do celcom… or you forgot to clear the bill at time?

madboutmax: haha…. really… but anyway… pls DUN try 4G yet cos even 3.5G HsDPA is not really stable…. and that izzi need to pay by Credit Card… and block your credit limit… NO good… only LIMITED coverage….NOT worth…. more limitation according to the terms….

so… i will stick with maxis broadband…. and my office streamyx T1 line…

Ahmed

Too bad if they limit my speed..

When you’ve experienced 200Kbps, 40Kbps feel like S*%T! Hehe

farhan

i just started using maxis broadband and i find the connection really slow!!! is there any way i could cancel my subscription seeing that i’ve olny used it for 1 day!!?

eddy

aku pelayar IT tegar… dok kat cheras ..online 24jam sehari.. dan aku juge pelanggan maxis broadband wireless.
mereka kate kalau nak d/L somtin.. mesti 1am to 6am rite?? tapi.. di sebalik nyer plak.. bile je masok kol 8pm KONEKtion selalu “PTO” ( ping time out ) kalau skali skala tak pe.. tapi hari hari begitu .. kadang2 sampai ke pagi still KONEKtion cam GAMPANG !! always restart d mother “F” yg di bekal oleh maxis.. KELAJUAN?? lagi cam haram.. nak load.. mail pon KERAIH !! 3g la sangat…. !!!!!

alabasta

i need ur opinion
i just subcribe d maxis bb POWER package
but i find it slow like STARTER package. how to downgrade the package to STARTER?? 4 ur info i just use it for only 2 day.
and i live in sungai buloh

vin

Herm…its sad to read some of the posts here,
malaysian still doesn’t understand how’s all these comm. tech works behind,
yet only expect the best.

For instance, a promise of up to 3.6 Mbps is a theoretical speed based on physics calculation,
it is hard to achieve that in real life due to many circumstances,
wireless comm. tech is something based in wave frequency,
one that is fragile.
All factors like distance from transmitter tower, population of users in one area, geological factors, walls, height, frequency interference etc does effect its performance.

Also, note that maxis’s has clear policy on their service,
malaysian should have a such culture to read all t&c b4 subscribe to any kind of services.
maxis is absolutely not welcome p2p, will capped your speed if you’re heavy user due to fair usage policy etc…if you don’t agree, please look for other.

Btw, currently, im using maxis bite2go(phone as modem broadband),
and I am happy with it.

Ahmed

Vin: Absolutely agree with ur comment, but when the promoted speed is up to 3.6 yet the real speed is 300Kb-500Kb is unacceptable…

P/s: Why i get download speed from my datacard programme: 500Kbps but the real speed for my download is below 50Kb ? Someone plss explain

DR Telecommunication

reply alabasta: oh… u charged RM 25 for doing that…. thru customer service 1800-82-2000

i also downgrade to basic plan…. dl speed less than what they promise….

3.6mbps… increase the $$$ but speed still same… sad….

upgrade is free… but downgrade need to be charge….unfair policy…

=.=

User 1983

I’ve just subscribed to maxis bb 384kps and is damn slow. Im not using it for heavy usage only surfing and chatting but so slow..I log on the page and found out that my connection is edge, last time i call the helpdesk and they ask me to switch the band selection mode to WCDMA only then it shows no light on the RSSI. What does it mean? Im still in my first week trial period, thinking to terminate the service. Some comment?

DR Telecommunication

That things are useless, User 1983… I tried so many time liao…

no light mean no connection coverage at yuour place… so please cancel within 7-days for money safe!

JB Local

I plan 2 hv Maxis wireless broadband RM178 package come with HP 520 laptop. Do not know Johor Bahru coverage and line stabilities? Can anyone reply.

pissed off

I advice dun buy this cock hell modem. I was playing dota and it disconnected, fine thats ok but then it couldnt connect back.Thats when i got pissed off and nearly threw it across the room. A person can die and revive before the webpage loads. once wimax is releaced burn the maxis modem. so go to hell lah maxis. cheat pl only

Jasin

You know nothing is perfect here, u’ll have been using mobile phone in this country far too long, sometimes signal ok, stimes not ok, this is normal. They adv 3.6, but no garuntee.

JB Local

Thx 4 the advise. I personally went 2 Pikom PC fair at JB Persada on Sunday 16 Dec. And trial on the Maxis wireless at Persada complex, the speed (3G) is quite comparable with Streamyx 1Mpbs. When I open youtube website 4 watching video clip. So far download speed is faster than video play speed (no hang issue). But maxis sales person really don let customer try 4 broadband access. I don know y? Maybe no confident. I’m still observe any contructive feedback, b4 decided 4 tie on with any wireless service provider.

Lim Tat

Dey bladey hell la maxis… kalu tak mampu nak support access point baik tak payah buat la.. shet la tambi…

Network Provider maxis
Network Type HSDPA
RSSI -89.5 dBm
RSCP -95 dBm
Ec/Io -5.5 dB
Cell ID Dec:7231 Hex:0×1c3f
LAC Code 502 12 Dec1:13000 Dec2:50200 Hex:0×32 0xc8

Kat atas nie contoh aku copy dari system config, HSDPA konon pui! pui! chet! pui! hsdpa tengkorak kering haprak pui! cilako punyer maxis.

Kepada sesiapa yang nak pakai Maxis punyer broadband Internet baik takyah laa.. Aku jamin 100% hampeh… Kalu korang ambil kerlajuan surfing lebih kurang macam pakai modem 56k pui! hampeh! cerempet!

Dah habih tahap tweak sampai biol pun connection line masih hampeh.

Nasihat terakhir kalu korang ader line tepon kat rumah better pakai Streamyx la.. 1MB streamyx actually buleh gak tweak jadik 1.5MB.

Lim Tat

Kalu sesapa dah takde pilihan lain atas sebab tertentu.. nak register gak line internet bloodyband maxis buley. Better jangan ambil USB modem.. Aku dah try dua-dua modem nie. Yang USB lagi lagi la huruhara… biasa la benda kecik, kononnya nak tayang maxis teknologi terkini la tu.. porah chet!

Untuk package Maxis nih amik peringkat pertengahan jer. Kalu yang kaki download files tu baik JANGAN LA WEI.. Modem maxis takde configuration untuk Open Port/Port Forwarding.

Lim Tat

Korang tengok time biler aku surfing… December 18th, 2007 at 4:03 am! tu pun okey siket biler semua orang dah pi buat taik mater..

Unknown

Maxis Broadband is the most sucker of all suckers.if u are using it rite now smash it as quickly as u can and stop paying.Even the lowest rate of jaring (54k) is faster than it.Well,i subscibed to it with a rate of 3.6Mbps….its as slow as a tortise pulling a bus full of ppl!!!!

aku

there are many complain about maxis i am stying at beranang the speed of internet maxis broadband its quite ok from what i subscribe just a starter pekage and just get UMTS i have no prob with p2p just gwt 5-40 kbps maxx anytime just using proxy even to surft the web. i thing to upgrade to advance UMTS can go more than 384kbps it change to advance pekage?

jk

MAXIS BROADBAND Says :
Kids who surf faster see more, learn more, do more….but
more problems !

DR Telecommunication

Dun even try to replace your fixed broadband (Streamyx) by using Maxis Broadband… unless you have no choice.

Lim Tat, sure Maxis dun allow we do this. Port forwarding is not accessible by us. If you using ZTE model, try to thing why thing can connect with the “DIAG” port just behind the antenna. If you very unsatisfied, please SUE maxis! We can’t help you to cold down the anger for that!

jk, you have the right to use others. No people point a gun on your head. Feel free to switch to another WIRELESS broadband service. But stop affecting others with abused language.

valinor

Maxis BB : I was one of the first to apply for the RM 50 big ass modem package. They never did come over to install it. Waited some 6 to 8 months. Numerous calls with promises that were never complied with. Then I toll them I never want to see the thing ever again, thank you. Then they send a bill for … beat this … 6 days usage of the silly thing. I NEVER EVEN SMELT OR TOUCHED THE CHEAP PLASTIC Modem.

I continue my refusal to pay the bogus bill. Just to make a point, I got the bean under their “pay a RM 100 and take home the bean” package. My line will never be registered because the documentation is not complete. I am never returning the bean modem. It can be used with my DiGi High Speed….RM 66…extremely reliable.

ssspring

Ya! dun subscribe Maxis! Damm damm slow!!

I m in HSPDA area, but just always get UMTS connection and also GPRS connection???!!! What the ~!@#$%^&*

KiloSub

Me 2 get con. When ask the salesperson, they say my area is 3.59G coverage. Ok..la then subscribe with them. The next hour till today I’m only getting EDGE speed connection. This is totally crap. I think dial-up modem is much faster then this…. If it’s giving 300Kbps, I have been happy surf the net but not with 27Kbps. Does best effort mean I have to live with 27Kbps and paying RM98.00 for it? What say you all?

DongleSuck

Dr. T is the reason why I keep visiting this site. Man his post is entertaining. By the way, are you or your papa working in a tower next to the twin tower, by any chance?

destromail

Well, after reading this page, I find it quite funny how maxis deals with its customers. It’s so funny that it made me cry.
You guys are my saviors! If I didn’t google about maxis broadband, I will never ever find about this page and the truth behind it.
Heck, I’m living in the Taman Paramount district and I have no connection of whatsoever of maxis broadband plans. The promoter kept telling me to try the service coz he said, MAYBE there’s a blind spot in my area that can get the broadband connection. Bullshit! My friends can’t even receive it. Lucky them that maxis is kind enough to give us the 7 day trial.
Is there a bandwidth limit for maxis broadband?

5.3 Excessive Usage
5.3.1 Each customer’s total usage per month shall NOT exceed 3GB of data volume transmitted (total upload and download usage). This is to ensure that no individual hogs the bandwidth at all times.
5.3.2 If a customer wishes to use more than the volume permitted, a written request should be made to Maxis.
5.3.3 Maxis reserves the right to reject the said application or charge for any additional data volume transmitted from what is already allocated.

This is what my friend told me.. (copy pasted actually)
Mega let down.. 3 GB of bandwidth? That totally sucks. I think yesterday I downloaded about 10 GB of files! What the HELL?
So, my conclusion is, to every heavy downloader out there, please don’t subscribe to maxis. You will receive major pain in the ass.
Streamyx is good enough for me for now (120-170 kbps avg).. but I think of it as STILL SLOW. Really, I was tempted at the 3.6 Mbps download speed you know. LOL! When I was living in the hostel in my university, I can get 1.8 Mbps when traffic is clear…
Oh, I’m using wireless….

poppylad

i’ve been using maxis bb (starter pack, 384kbps) for about 2 weeks and so far it’s quite good. i think it all depends on your location. i used streamyx before and it really sux.will have problem everytime i try to connect. for those who kept getting connected using GPRS (super slow connection), it means that the hsdpa n 3G signal in ur area is weak.however, u can ‘force’ the modem to connect using 3G/hsdpa. go to 192.168.0.1->network select->only wcdma. but if its really2 weak..the modem will not be able to connect and u have to use gprs.hmm..i think this thing is like a lucky draw where the winners are chosen based on ur location..so..gud luck!

delacroix

Maxis broadband? PLEASE, dun ever subsribe it or u will lose Rm100 in a week or stuck with 18month contract!

I subsrcibed RM98 per month package and tested the connection at the 1st day… WOW! The connection boost till 1MBps+…sure its good for wireless.. But now, after 3rd day..its not even reach 200kbps!! And my modem show the connection is HSPDA!!! Waa!! Limited connection for unlimited package?

And more..maxis limit the data transfer at only 3gb? What a bullshit! It is a month! maybe 3gb a week still can considerable..but a month? With your mind given by the god…think bout it!

ssspring

poppylad

OMG, 3gb limitation, was missed out this clause, what the f^^^???

192.168.0.1->network select->only wcdma, this one has been locked (greyed out) lo, may ne maxis ppl saw ur post here :p

ssspring

Just tested with system mechanic net speed. It says avergae speed of 14kbps, with peak 53.04kbps. But when using the maxis web site test, it says 322kbps dwn speed? what the f^^^.

sanji

i’m using celcom broadband in gombak area.my sim card was activated within 24hours from registration day.since the datacard by celcom was too expensive for me (RM799), i searched for cheaper one & found it on this http://www.3gcard.myceloteh.com for RM510.ppl said dat celcom didnt separate d bandwidth of 3G n HSDPA.maybe some of u might get 3G connection on HSDPA bandwidth,like me.as d result,i’m surfing at d max 3G speed of 384kbps.sure we cant compare it to wired broadband.

one of my friend was forced to pay around RM100 after 2 weeks using d trial maxis bb when he returned back d modem.it was because of d t&c on 3GB limit.my friend exceeded d limit.so there wil b extra charge on extra bytes.

Ro

DON’T SUBSCRIBE.
Not worth it. Connection below par & you’re stuck with the stupid contract (me 10 mnths now, so eager to terminate!)
Like some one said, day light robbery.
AND! If you’re thinking to transfer ownership - 50 bucks. Yup.
If you’re late making pymt, got interests.
Conclusion - DON’T SUBSCRIBE.

sanji

which one do u mean Ro?is it celcom or maxis bb?or both?

Leaf

Why nobody complaint about Digi broadband, is that ok about Digi 3G ?

FrustratedMaxisUser

Never bother to Subscribe Maxis Wireless Broadband!!!

The connection is never stable. I get at least 5 disconnections every night! Once you are connected, you may not even have the HSDPA a.k.a Super 3G speed. The Customer Service hotline is always busy.

Got lousy network and customer service. Yet, i have to pay RM138/month for 12 months. Really frustrated to the MAX! MCMC should take actions against this operator!!!

I used DiGi data service before. The connection was much better than the Maxis; seldom dropped. The only drawback was too slow as it did not have 3G then, only the GPRS/Edge connection. Perhaps, Digi will improve after merging with Time .NET.

akiross

im staying at wangsa maju.Im using maxis wireless broadband (pakej rm138 per month).Just using 2days only but the line is so terrible! Always disconnect,line is really really slow! the most funny thing is when i try to connect in the room the results is totally USELESS!. Im paying rm100 already but can i terminate the service?i dont mind losing the rm100 but better than have to wait for the 18months right? i feel cheated,sad,dissapointed from the promised and all the after sales service from the maxis.

GetALife

I totally agree on DrCommunication…please do not compare Streamyx & Maxis BB 2gether, they are 2 different things. For those who keep complaining that u guys/gals can’t download things through p2p do read that Maxis did tell about the Fair Usage Policy under T&C. I’ve colleagues from china and guess wat….users in M’sia should be grateful as u guys are using dynamic IPs from Streamyx…back in China all connections are static IP and if u were caught to exceed the bandwith usage within office hours your connection will be barred. This is still not enforced in M’sia so try to look things at different ways instead on releasing your anger blindly…i think non of the above who complains read the T&C b4 applying for Maxis BB. Please dun feel cheated for ur own mistake…

GetALife

Yeah…and one more thing, i’m personally doing test on Maxis…invested on the RM68 Advance Package jz to see whether things are as bad as wat u’ve guys had said and found out a few things….bad connections are usually at a few areas. The ability of being able to on9 whenever u are for juz RM68 is honestly too cheap to be true, i’m in the IT industry and travels quite a lot within Selangor. Being able to on9 in the car, while having lunch, paying one payment for 2 connections both in office and at house (coz i can carry the modem back) is honestly convinient yet cheap.

Reply for AKIROSS :
In response to your post, I personally drove to Wangsa Maju and tested a few HOT places where student stayed most and found out….
a) Menara Alpha Condo - (FYI..Alpha is on top of a slope)
Connection at 1st floor is around 300Kbps, Above 1st
floor…..N/A
b) Melati Utama Condo (tis condo oso on top of a slope )
Connection in lobby…the hut near swimming pool around
1.5mbps but as i board the leave and head towards 1st Floor
connection only can be connected at 120kbps and towards
7th floor only 32kbps
c) Steven’s Corner Setapak
Perfect connection…..connected at 3G speed

***That’s all tat i manage to test…thanks for the guards who let me in!!***

akiross

Dear GetAlife,

May i know which modem u are using? USB Modem or the normal modem and also which packages u using? is it same with me the Package= USB Modem Rm138? Thanks for ur reply.